FAQ
1. How do I choose the right wedding dress size?
We recommend referring to our detailed size chart and measuring yourself carefully. If you're between sizes, consider ordering a larger size for alterations.
2. What is the typical production and delivery time for a wedding dress?
Standard production takes 3-4 weeks, plus shipping time. Rush delivery options may be available for an additional fee.
3. Can I customize or alter my wedding dress?
Yes, we offer customization services for certain designs, including hemming, bust adjustments, and color changes. Check the product page for available options.
4. How do I care for my wedding dress?
Most dresses should be dry-cleaned by a professional. Avoid storing the dress in plastic; instead, use a breathable garment bag to preserve its quality.
5. What’s the difference between made-to-order and ready-to-ship dresses?
Made-to-order dresses are crafted after purchase based on your measurements, while ready-to-ship items are in stock and ship faster.
6. Do you offer plus-size wedding dresses?
Yes, we carry a wide range of sizes, including plus-size options. Check our size guide for specific measurements.
7. How can I ensure my dress matches my wedding theme?
Browse by color, silhouette, or style (e.g., ballgown, mermaid, A-line). Our filters help narrow choices to fit your theme.
8. What accessories should I pair with my wedding dress?
Veils, tiaras, belts, and jewelry can enhance your look. Many bridal accessories are available on our site to complement your gown.
9. What if my dress arrives with an issue?
Contact our customer service immediately with photos of the problem. We’ll assist with repairs, replacements, or refunds as applicable.